How to update your trade confirmation preferences

  • Change your trade preferences
  • Where can I find my trade confirmations on the website?
  • Can I have my trade confirmations resent to me?
  • Can trade confirmations be sent to multiple emails?

You can have your trade confirmations (also known as contract notes) delivered via either email or post.

There is no fee for email confirmations. However, if you select the post option, they're sent to your nominated postal address at a charge of $1.95 for each paper confirmation. This fee is added to the total amount payable for a buy order, or subtracted from the proceeds of a sell order.


How to update your preferences:

  • Log in to your CommSec account
  • Go to Portfolio
  • Select Accounts and then use the dropdown to choose the relevant account
  • Click on “View or edit account details”
  • Complete any additional security requirements
  • Scroll down to the “Trade confirmations” section and click “Edit”
  • Make your changes and click “Save”

In this section, you can also choose to receive order notifications via email. If you opt in to this, we’ll email you whenever one of your orders is amended or cancelled.


Where can I find my trade confirmations on the website?

To view all your trade confirmations, log in to your CommSec account and go to Trading > Shares > Confirmations (or just click here). Here you’ll find a summary of all your past trade confirmations, including the purchase price and brokerage paid.


Can I have my trade confirmations resent to me?

We can reissue trade confirmations, however for security reasons you’ll need to call us and be identified before we can reissue them to you.

The easiest way to get a copy of your trade confirmations is to download them yourself online by logging in to your account and going to Trading > Shares > Confirmations.


Can trade confirmations be sent to multiple emails?

Yes. Here’s how to add additional email addresses:

  • Log in to your CommSec account and go to Settings
  • Click on “View or edit details” and follow the security prompts
  • Scroll down to the “Contact details” section and select “Edit”
  • Add the additional email addresses to your account
  • Once the email addresses have been added, go to Portfolio
  • Select Accounts and use the dropdown to select the relevant account
  • Select “View or edit account details”
  • Scroll down to the “Trade confirmations section and click “Edit”
  • Select the check box next to the email addresses you would like copies sent to and click “Save”
For more info on trade confirmations, please call us on 13 15 19 (or +61 2 8397 1206 if calling from overseas) between 8am and 6pm, Monday to Friday, Sydney time.

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© Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814 (CommSec) is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945. CommSec is a Market Participant of ASX Limited and Cboe Australia Pty Limited, a Clearing Participant of ASX Clear Pty Limited and a Settlement Participant of ASX Settlement Pty Limited.

The information on this page has been prepared without taking into account your objectives, financial situation or needs. For this reason, any individual should, before acting on this information, consider the appropriateness of the information, having regards to their objectives, financial situation or needs, and, if necessary, seek appropriate professional advice.

CommSec does not give any representation or warranty as to the accuracy, reliability or completeness of any content on this page, including any third party sourced data, nor does it accept liability for any errors or omissions.

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