CommSec’s trading hours over the Easter break.
From all of us at CommSec, we hope you enjoy the Easter break. Please note that the Australian Securities Exchange (ASX) will be closed for trading and settlement on the upcoming public holidays:
- Good Friday - Friday 18 April 2025
- Easter Monday - Monday 21 April 2025
- Anzac Day – Friday 25 April 2025
Our call centre will also be impacted - please find our opening hours below:
CommSec – For all enquiries, call 13 15 19, +61 2 8397 1206 |
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Good Friday – Friday 18th April |
Closed |
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Easter Monday – Monday 21st April |
Closed |
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Anzac Day – Friday 25th April |
Closed |
International Trading – 13 15 19, +61 2 8397 1206 |
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Good Friday – Friday 18th April |
Open until 06:15am (Sydney Time) |
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Easter Monday – Monday 21st April |
Open from 5pm (Sydney Time) |
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Anzac Day – Friday 25th April |
Open until 06:15am (Sydney Time) |
We apologise for any inconvenience caused. Thank you for your support of CommSec.
Self-service Tips
How do I retrieve my Client and ID and Password
If it has been a while since you used your CommSec account and you cannot remember your CommSec Client ID or password, you can retrieve these easily through the website:
If you are a NetBank customer, you can also log into NetBank and toggle over to CommSec by clicking on the button in the top left corner. More info
How do I manage my account details?
If your account is already set up, you can access our online Service Centre via the CommSec App or under the Support tab on our website. The Service Centre gives you an easy and secure way to manage most of your account needs. This includes checking the status of additional product applications and updating your details such as your email address or bank details.
How can I check my settlement account?
Need to check the bank account you have linked for settlement? Simply login to the CommSec website and click on the Portfolio Tab. You will find your linked settlement account number under your CommSec trading account number. To update your settlement account click Support and select Change of settlement account from the Service Request section, located in the centre of the page.
When do I need to pay for shares that I have bought?
Settlement occurs two business days after execution of a trade (known as T+2). On this day, it is important that funds are clear and available by 8am in the linked settlement account to avoid a $100 late settlement fee and/or the forced sale of your shares. For example, if you purchased shares on Monday 2 March, you need to have funds available in your linked settlement account by 8am on Wednesday 4 March.
I have an overdue settlement what do I do? Or your trade has been stopped because a deposit is required?
If you have received an email or SMS about your trade settlement being overdue OR your trade has been stopped because a deposit is required, all you need to do is transfer sufficient funds into your account. Here are some easy steps that can be done online.
- Transfer funds into your linked CommSec CDIA bank account
Not sure whether your order has been executed?
To check on the status of an order, login to CommSec, select "Trading" in the main menu, click on "Manage Orders" and then select Executed Orders in the “View” dropdown menu.
How can I get a stock price?
It’s quick and easy to get a quote online. Simply login to your account and use our stock quote search tool at the top of the website. You can also use the CommSec App and select “Get a Quote” from the ‘More’ menu.
How can I download a portfolio statement as proof of holdings (e.g. to provide to Centrelink, accountant or bank)?
You can easily view and download a snapshot of your investment portfolio in PDF and CSV format. Click this FAQ to show you how.
How do I place a trade?
If you are a first time investor, make sure to visit our Education Centre as it has lots of useful information and tips to help you started.
How do I confirm my trade has been placed?
Not sure if your trade has gone through? You should receive a confirmation note outlining the details of your trade. If you are still unsure, you can check whether any recent orders have executed by logging in to our website and clicking the Trading tab, then select Managed Orders, and view Executed orders.
What are CommSec’s fees and charges?
For CommSec brokerage fees and charges rates, click here
